Start Placing Orders

As a registered business owner or staff member, you have the ability to place orders on our platform. Please note that you must add a customer and a product before you can create an order. Follow these steps to successfully place the order:

Step-by-Step Guide :

1. Log In to Your Account

• Make sure you are logged into your business or staff account. If you are not logged in, please login as business owner with email or google or apple account or login as a staff by QR code.

2. Navigate to the Order Management Section

• Once logged in Click on “Create an Order” from the bottom of the page.

3. Enter Order Details

• Order Date: Enter the Date of the order.
• Select Customer: Select customer of the order.
• Select Product: Select product of the order.
• Select Quantity: Select quantity of the order
• Note (optional): Enter any additional notes or comments regarding the order.

4. Create

• Once all the details are filled in, review the information to ensure accuracy.
• Click on the "Create" button.

5. Confirm Order

• When you click on "Create," you will see the order and product details. Then, click on "Confirm Order" to finalize your order.

Troubleshooting

1. Errors While Placing The Order

• If your order is not synced, please navigate to the troubleshooting option in settings to view your unsynced order. Our developers will sync it shortly, and you will receive an update soon.

2. Missing Fields

• Make sure all mandatory fields are filled out before trying to place the order.

For further assistance, please refer to our FAQ section or contact our support team at support@rayoinnovations.com.